References to "Perfect Pace," "we," "us," or "our" in this policy refer to Perfect Pace Pte Ltd.
To provide coaching, Perfect Pace collects and processes:
You choose what to connect, and you connect it yourself through the provider's own authorization screen. We never ask for your Garmin or Whoop password. Your data reaches us directly from the provider:
We only request the kinds of data we use to coach you. Some data we received earlier came through a connection service, Terra. We no longer use Terra, and data already received is kept under the same rules as everything else in this policy.
Sharing cycle data is always your choice. We only receive it if you agree to it when you connect your Garmin account, and declining does not affect any other part of your coaching. If you share it, it is used only so your coach can take your cycle into account when planning and adjusting your training. It is treated as especially sensitive: it is stored with the rest of your data, visible to your coach, not sold, not used for advertising, not used to train AI models, and not shared with other clients. You can stop sharing it at any time by disconnecting Garmin or by telling us, and you can ask us to delete the cycle data we hold.
Your data is used solely to provide you with personalized coaching — generating training recaps and morning notes, tracking progress, matching your runs to the workouts your coach assigned, and answering questions about your own training data. Your coach reviews your data and makes the coaching decisions. We do not sell your data, we do not use it for advertising, we do not use it to train AI models, and we do not share it with other clients.
We use third-party services to operate Perfect Pace, each acting as a data processor on our behalf:
These providers only receive the data necessary to perform their specific function and are not permitted to use it for their own purposes.
We send your recaps and coaching notes through Telegram. Telegram is a messaging platform, not our processor, and the messages you send and receive there are also subject to Telegram's own privacy policy.
We keep your data while you are coaching with us. After your coaching ends, we delete your data within 90 days, or sooner if you ask. Copies held in backups may remain for a short time after deletion before they are overwritten.
You can disconnect any connected wearable at any time, either from the provider's own settings (for example in Garmin Connect) or by contacting us. When you disconnect, we stop receiving new data from that provider. You can request a copy of your data, or request that it be deleted, by contacting us directly. Sharing cycle data is optional and can be declined without affecting any other part of your coaching.
We take reasonable steps to protect your data, including using established third-party providers with their own security practices and limiting access to your data to your coach. No system is completely secure, and we encourage you to use strong, unique passwords for any connected accounts.
Questions about this policy, or requests regarding your data, can be sent to coach@perfectpace.run.